Debit Cards – Al Masraf

Debit Cards

Debit Cards

We are pleased to present you with the Al Masraf Platinum MasterCard® Debit Card.Our Al Masraf Platinum MasterCard® Debit Card is the defining purchasing tool for premium cardholders looking for worldwide acceptance, excellent service and exceptional benefits. If your passion is savoring life’s pleasures, this card is up to the task.

For any queries or billing information, simply call our 24-hr Call Centre on 600 52 9999, or walk to any Al Masraf branch or visit For current rate information, please call 600 52 9999 or visit Al Masraf reserves the right to change its card pricing at any time.

Platinum Debit Card: The defining purchasing tool for premium cardholders looking for worldwide acceptance, excellent service and access to remarkable benefits. Enjoy a life less ordinary and endlessly rewarding with benefits and services that allow you to get the best value with unmatched savings.

  1. Contactless Enabled: Make payments without swiping. Simply tap your card on the contactless enabled POS readers.
  2. Airport Lounge Access: Travel with Unlimited Free access for you to over 25 regional and international lounges. Access business facilities & enjoy complimentary refreshments. For more information please visit:
  3. Buy-1-Get 1 Free Offers: 750+ offers in multiple countries across fine dining, premium spa’s & activities. 3 redemptions per month at each partner, replenished every monthly
  4. Cleartrip Airline Discount: Book your ticket on and get upto 30% discount your travel bookings. Simply go to, select your flight and/or hotel and enter promo code Mastercard.
  5. Purchase Protection: Shop with confidence knowing that purchases you make with your Platinum Mastercard are protected in case of theft or accidental damage upto 90 days from date of purchase.
  6. Avis Car Rental: Enjoy exclusive benefits when you are traveling with your family or on business. Get a complimentary upgrade (subject to availability), 15% off on your car rental across Europe, Middle East, Africa & Asia & 12% off on your car rental across United States & Canada.
  7. MyUS Premium Shipping Discounts: Get Your Favorite USA Products Delivered to Your Door. Mastercard® cardholders enjoy a free Premium Membership and 20% off shipping rates for two years! Shop at over 100,000 US retailers and get fast, reliable & affordable international shipping with MyUS.

*All the features are valid only on using the Al Masraf card for transactions.
*Participating partner terms and conditions apply.
*For Fees & charges please visit *Terms and conditions apply.

What is Contactless?

Contactless cards allow you to make payments without swiping. You can simply tap on any contactless enabled POS reader to pay for your purchases. PIN input is not required. For purchases more than Aed 300 you will need to input your PIN.

Will the contactless transaction work from 1st transaction after activation?

No. For your safety, the very first transaction after activation must be with your Chip & PIN. Post that contactless transaction will work as per set limits

What are my daily contactless limits?

You can use the card contactless 3 times a day upto a maximum of Aed 300 per transaction per day. Post that you will have to input your PIN.

Do merchants PoS have contactless limits?

Yes. Merchants assign their own contactless limits. In case the transaction is over their limit, merchant will request for PIN 

What if the shop does not accept contactless transactions?

You can use the card as normal by swiping & inputting the PIN.

Will I be liable if the card is lost or stolen?

You should immediately call Al Masraf call center on 600 529999 to report your card lost/stolen. We will block your card & you will not be held liable for any misuse on the card from therafter

Please refer to the related clauses added to the Cards Terms and conditions.

Security Notice

  1. Please do not share your user ID and Passwords with anybody. Keep it totally Confidential
  2. Please Keep your Passwords Complex and change them regularly
  3. Please do not share your Debit/ATM card or Credit card password with anybody. Keep it totally Confidential
  4. Never respond to any Email or SMS asking for your User ID, Passwords, Credit / ATM Card information or any other information. If you receive any, report to us
  5. For using Al Masraf Online Banking, Ensure you type and avoid following any links received via e-mail, SMS, etc.
  6. Ensure your personal, identification and contact details are up to date in our bank records
  7. Ensure to log off immediately once you have finished using your online banking.

إشعار امني

  1. يرجى عدم مشاركة معرف المستخدم وكلمات المرور مع أي شخص. ابقها سرية تماماً
  2. يرجى أن تختار كلمات مرور معقدة مع الحرص على تغييرها بانتظام
  3. يرجى عدم مشاركة كلمة المرور لبطاقة الايداع / بطاقة الصراف الآلي أو بطاقة الائتمان الخاصة بك مع أي شخص. ابقها سرية تماماً
  4. لا ترد أبدا على أي رسالة بريد إلكتروني أو رسالة قصيرة تطلب منك الإفصاح عن هوية المستخدم الخاص بك أو كلمات المرور أو معلومات بطاقة الائتمان/الصراف الآلي أو أي معلومات أخرى. إذا تلقيت أي من الرسائل المشار إليها أعلاه، يرجى منك أن تبلغنا بذلك
  5. لاستخدام خدمات " المصرف " عبر الإنترنت، تأكد و تجنب اتباع أي روابط ترِدُك عبر البريد الإلكتروني أو الرسائل القصيرة أو غيرها
  6. تأكد من أن معلوماتك الشخصية والتعريفية وتفاصيل الاتصال بك المصرح بها في سجلاتنا المصرفية محدثة
  7. تأكد من تسجيل خروجك فورا بعد الانتهاء من استخدام الخدمات المصرفية عبر الإنترنت.
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