- Al Masraf will Never request your Account details or Online Banking credentials vie e-mail or SMS
- Please keep your Online Banking passwords confidential
- Never share your Online Banking passwords
- Never visit / click on Online Banking links received in emails and its attachments
- It is advisable to change your Online Banking passwords frequently
- It is advisable to use complex password which includes numbers, combination of upper & lower case alphabets and special characters
Use Virtual Keyboard to protect from malicious ‘Spy Ware’ and ‘Trojan Programs’ - Always ensure that your Anti-virus software is latest and updated
- We recommend subscribing for mobile alerts through SMS Banking
- Report any security incidents to our contact center on 600 529 999
