Our banking channels are equipped to serve you in a comfort way and at your convenience. Our Branches are strategically located and fully equipped with ATMs and Cash and Cheque Deposit machines (CCDM) to provide you with 24Hr services. The fast and easy way to bank with us is thru our Mobile banking, Online banking ,SMS banking and phone banking these channels are available at your fingertips to help you manage your financials on the go.
Banking Channels
Mobile Banking
Bank with the Mobile Banking Application from Al Masraf and enjoy seamless banking experience. By downloading the mobile banking App, you will get a secure, fast and easy access to your banking needs.
Features & Benefits
- Funds Transfer
- Utility Bill Payments
- Credit Cards bills payment
- Cards activation and blocking
- Cards PIN Change
- Cash advance on Credit Cards
- Request for cheque book
- Apply for Products and Services
- Watch Banking
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Online Banking
Start enjoying banking at your fingertips, anytime, anywhere! All you have to do is to register to Al Masraf Online Banking.
Features & Benefits
- Account(s) Summary
- Account Details
- Account Statement
- Cheque Book Request
- ATM card Re-issuance
- ATM card Block Request
- Fund Transfer
- Loan Summary
For the full list of features please click here
ATMs
All our ATMs in the branches are equipped with the following services:
Features
- Cheque Deposit Machines
- Cash Deposit Machines
- Cash Withdrawal
- Balance Inquiry
- Mini statement
- Transfer to account and cards within Al Masraf
All our ATMs outside AL Masraf branches are Cash withdrawal ATMs
Phone Banking
Al Masraf’s Phone Banking Service gives you the privilege of having your own Personal Banker at your fingertips. It’s fast, easy and trustworthy.
Features & Benefits
- Card Activation
- Card Activation through Call Center Agent
- Card PIN Creation
- Card PIN change
- Forgot Card PIN
- Card Blocking ( Agent Based)
- Account Balance Inquiry
- Last 5 transaction details
To start using our phone banking services please call 600 52 99 99 and select account services option from the list.
SMS Banking
An SMS is all you need to take care of your banking needs
SMS PULL Services:
- Account summary enquiry
- Account balance enquiry
- Account mini statement (Last 5 transactions)
- Currency exchange rates enquiry
- Fixed deposit rate enquiry
- Fund transfer
- Cheque book request
- Request for statement of accounts
SMS PUSH Services:
- Alert on all types of credit and debit transactions happening in your Account.
- Balance threshold alert notifications
General notifications and alerts - To enroll please fill up this form and handed over to your Branch.
All our ATMs outside AL Masraf branches are Cash withdrawal ATMs
Branches
We are operating through a network of branches across UAE, our working Hours are from 8 am to 2:30 pm for more information about the location of our Branches.
