We are committed to offering you a wealth of in-depth global knowledge so you may enjoy the most rewarding experiences possible. Whether it’s the most sought-after reservation in New York, a personal jet to take you there, or the peace of mind to make the journey enjoyable, we are just a call away. More than providing a simple service, we can be your trusted guide for the journey ahead. We bring you a world of bespoke and authentic experiences.
World Elite MasterCard
For any queries or billing information, simply call our 24-hr Call Centre on 600 52 9999, or walk to any Al Masraf branch or visit www.almasraf.ae This information was printed in April 2015 and was accurate as of that date and is subject to change. For current rate information, please call 600 52 9999 or visit www.almasraf.ae Al Masraf reserves the right to change its card pricing at any time.
World Elite: Outstanding top-of-the-line features and benefits. Take advantage of handpicked travel, lifestyle, and insurance benefits that are designed to help you enjoy the finest luxuries in life. Furthermore, access personalized assistance whenever you need it to cultivate the lifestyle that suits you and to help you create extraordinary experiences
- Contactless Enabled: Make payments without swiping. Simply tap your card on the contactless enabled POS readers.
- Concierge: A 24/7 Global Lifestyle managers assistance in English-Arabic is available to advise, plan & organize your every wish. Call within UAE: 800-0444-0801; Outside UAE: +1-312-84-35358
- Soneva offer: Enjoy stunning views & unforgettable experiences from the Maldivian paradise in Soneva Jani & Soneva Kiri just an hour’s flight from Bangkok by private plane. Get 20% discount with no minimum length of stay and a complimentary resort credit of USD 300 per night per villa. Blackout periods apply. Simply call Mastercard Concierge to book.
- Airport Lounge access: You can travel globally with Unlimited Free Airport Lounge access through lounge key for yourself & one guest. Over 900 lounges in more than 450 cities. Simply show your World Elite Mastercard at the participating lounges. Download Mastercard for you app to view the list of participating lounge
- Priceless Specials 2-for-1 offers: Provides thousands of offers (restaurants and vacations) throughout Middle East & Africa across fine dining, premium spa’s & activities. Offers available in UAE, KSA, Bahrain, Oman, Kuwait, Jordan and Lebanon. Download Priceless Specials mobile app from App store or Google Play store & register with the first 8 digits on your card
- Udemy: Udemy.com is an online learning and teaching marketplace with over 130,000 courses. Unlock your potential and learn anything on your own schedule. Get upto 30% off on top trending courses and 50% off on course of the month (pre-selected courses). Visit: https://www.udemy.com/collection/mastercardmea and purchase the course with your MasterCard.
- 10% cashback on Booking.com: Enjoy 10% cashback on your next vacation when you book on booking.com. Offers over 6.2 million homes, apartments & unique places to stay. Simply register on www.booking.com/mastercardmea. Enter your Mastercard upon checkout. (please note that cashback will be credited to your card. The cashback time may vary as per the T&Cs)
- Complimentary nights at Marriott Bonvoy Hotels: Get Free nights on hotel bookings at over 200 participating Marriott Bonvoy hotels across Middle East & Africa like St Regis, W, Westin, Sheraton, Le Meridien, Four Points, aLoft etc. You get 1 complimentary night upon booking for 2 hotel nights or 2 complimentary night upon booking for 6 hotel nights. Simply call Mastercard Concierge to book
- Global Hotel Alliance – Premium membership: Revel in the comfort of Discovery Black level membership across more than 550 hotels & resorts in over 76 countries. Get guaranteed availability, double room upgrades & early check-in from 9am & late check-out until 6pm. Hotels like Rixos, Meydan, Kempinski, Anantara, The Leela, Viceroy, Corinthia, Avani, Thon Hotels, Rydges, Alila, Glo etc. Simply call Mastercard Concierge to enroll in Discovery & get instantly upgraded to Black membership
- Up to 10% discount on rentalcars.com: Enjoy up to 10% discount. Rentalcars.com is a leading online car aggregator and it arranges car rentals from major and local brands across 160 countries. Simply go to www.rentalcars.com. Discount will be applied at checkout when you enter your Mastercard.
- Hertz Gold Plus Rewards Presidents Circle: Renting a car is now hassle free. You get special privileges & benefits like Guaranteed one class car upgrade at participating outlets, By passing queues, up to 15% off best publicly available rates at participating outlets etc. Simply go to hertz.com/worldelite to enroll & get upgraded to Presidents Circle status or call Mastercard Concierge for assistance.
- Avis Car Rental: Enjoy exclusive benefits whether you are travelling with family or on business. Complimentary upgrade with every rental worldwide, up to 25% off on your car rental. Simply go to www.avisworld.com/mastercardmea or call Mastercard Concierge for assistance.
- Cleartrip Airline discount: Book your ticket on cleartrip.com and get 10% discount on any international roundtrip airfare with no minimum amount restrictions. Unlimited usage on this offer. Simply go to www.me.cleartrip.com & enter promo code MCWORLD.
- Discounted Chauffeur rides with Careem: Now when you travel across the middle east you can enjoy discounts and privileges. Get 20% off 3 rides every month. For the discount Enter promo code MASTERCARD when booking.
- Global Blue VIP Service for VAT reclaim: Complimentary access to the VIP City/Airport lounges at select cities to enhance your international shopping experience with value added services. Simply present your eligible Mastercard
a. Complimentary access to Global Blue City VIP Lounges to receive VAT back.
b. Complimentary access to Global Blue fast track service at the Airport VIP Fast Lanes available at the refund points operated by Global Blue.
c. Register for Shop Tax Free Card and enjoy an automatic completion of the Tax Free Forms when shopping at a participating Global Blue merchant
- MyUS premium Shipping discounts: Shop at over 100,000 US retailers and get fast, reliable & affordable international shipping with MyUS. You will get a MyUS address to use at checkout with your online store, Free premium membership for 2 years (USD 120 value), Free account set-up (USD 20 value), 30% off shipping for the first month following registration & 20% off shipping for the remainder 2 year membership. Simply log on to
www.myus.com/welcome/mastercardpremium to register.
- Collision damage waiver: Sometimes accidents happen. With Collison damage waiver you are covered for physical damage or theft to the rental car up to USD 50,000, towing the vehicle up to USD 100 & vehicle drop off charges – up to USD 100. Simply call Mastercard Concierge for assistance or visit www.mcpeaceofmind.com/worldelite to claim.
- Travel Inconvenience Insurance: Get compensated for inconveniences. Baggage loss/damage up to USD 3,000; Baggage delay up to USD 500; Trip curtailment / Cancellation – up to USD 7,500. Simply call Mastercard Concierge for assistance or visit www.mcpeaceofmind.com/worldelite to claim.
- Travel Medical Insurance: For the greatest peace of mind while you are travelling, your health & safety needs are met. Travel medical insurance up to USD 500,000. Emergency medical, evacuation & repatriation up to USD 500,000. Medical expenses (accident or
sickness) up to USD 500,000. Daily in hospital cash benefit of USD 100 per day. Simply call Mastercard Concierge for assistance or visit www.mcpeaceofmind.com/worldelite to claim
- Free Travel Insurance confirmation letter for Schengen visa requirement: Obtaining travel insurance confirmation letter has never been easier. Cardholder can generate the letter online seamlessly. Simply call Mastercard Concierge for assistance or visit www.mcpeaceofmind.com/worldelite or download the Mastercard for your mobile app and follow the steps.
- Mastercard for you App: Single point convenience for access to offers and processes.
- Al Masraf Rewards: A program that delivers amazing value by rewarding your spends with points which can be redeemed across multiple categories like Travel, lifestyle, leisure or simply redeem for cash back.
1 USD – International spends 2.50 points 1 USD – Local spends 2 points 1 USD – Selected MCC’s, utilities & government service spends 0.5 points AED 200,000+ annual spends 100,000 bonus points
* for Fees & charges please visit almasraf.ae
*All the features are valid only on using the Al Masraf World Elite card for the transaction
*Participating partner terms and conditions apply
*Terms and conditions apply
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What is Contactless?
Contactless cards allow you to make payments without swiping. You can simply tap on any contactless enabled POS reader to pay for your purchases. PIN input is not required. For purchases more than Aed 300 you will need to input your PIN.
Will the contactless transaction work from 1st transaction after activation?
No. For your safety, the very first transaction after activation must be with your Chip & PIN. Post that contactless transaction will work as per set limits
What are my daily contactless limits?
You can use the card contactless 3 times a day upto a maximum of Aed 300 per transaction per day. Post that you will have to input your PIN.
Do merchants PoS have contactless limits?
Yes. Merchants assign their own contactless limits. In case the transaction is over their limit, merchant will request for PIN
What if the shop does not accept contactless transactions?
You can use the card as normal by swiping & inputting the PIN.
Will I be liable if the card is lost or stolen?
You should immediately call Al Masraf call center on 600 529999 to report your card lost/stolen. We will block your card & you will not be held liable for any misuse on the card from therafter
Please refer to the related clauses added to the Cards Terms and conditions.