What is Contactless?

Contactless cards allow you to make payments without swiping You can simply tap on any contactless enabled POS reader to pay for your purchases PIN input is not required. For purchases more than 500 you will need to input your PIN

Will the contactless transaction work from 1st transaction after activation?

No. For your safety, the very first transaction after activation must be with your Chip & PIN Post that contactless transaction will work as per set limits

What are my daily contactless limits?

You can use the card contactless 3 times a day upto a maximum of 500 per transaction per day Post that you will have to input your PIN

Do merchants PoS have contactless limits?

Yes. Merchants assign their own contactless limits. In case the transaction is over their limit, merchant will request for PIN

What if the shop does not accept contactless transactions?

You can use the card as normal by swiping & inputting the PIN

Will I be liable if the card is lost or stolen?

You should immediately call Al Masraf call center on 600 529999 to report your card lost/stolen, We will block your card & you will not be held liable for any misuse on the card from therafter

Please refer to the related clauses added to the Cards Terms and conditions