About us – Al Masraf

About us

Arab Bank for Investment & Foreign Trade (Al Masraf) was established in November 1975 and started its banking operations according to the Federal Decree no. 50 issued and signed by His Highness Sheikh Zayed Bin Sultan Al Nahyan in 1976.

Al Masraf is a manifestation of the vision, wisdom, and farsightedness of His Highness Sheikh Zayed Bin Sultan Al Nahyan and rulers of other Emirates.

The Bank was formed with the purpose of instilling co-operation amongst the Arab countries and promoting joint economic ventures among them.

Al Masraf is owned by Emirates Investment Authority a part of the UAE federal government (42.28%), the Libyan Foreign Bank, Libya (42.28%) and La Banque Exterieure d’Algerie, Algeria (15.44%).

We marching towards modernization aimed across all levels of the organization, to realize its dynamic mission and vision and become an innovative and preferred financial partner for all banking services.

Today, we offer a full range of financial services including Consumer Banking, Corporate Banking, Islamic Banking and Treasury and Investment services to help our customers build and manage their finances. Our values encourage us to constantly update our products and services in order to meet the diverse and evolving needs of our clients.

Vision

To become an innovative and preferred financial partner for all banking services in the region.

Mission

  • Become the first choice bank for customers with best-in-class products and services.
  • Be an employer of choice to attract, develop and retain high profile employees.
  • Benefit our investors with sustainable Return on Investment (ROI) and continuous success.
  • Contribute to society through active participation in the regional economic development initiatives.

Values

  • Customer Focus
  • Organization Commitment
  • Change Orientation
  • Quality Focus
  • Team Spirit
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Arab Bank for Investment and Foreign Trade (Al Masraf)

Al Masraf was established in the United Arab Emirates as per Federal Order Number (50) in 1976 as a joint venture of three countries, the UAE, Libya and Algeria.

Emirates Investment Authority (42.28%)

Emirates Investment Authority which is owned by the UAE federal government, owns a shareholding of 42.28% in Al Masraf.

Libyan Foreign Bank (42.28%)

Libyan foreign bank, which is fully Owned by the Central Bank of Libya with an authorized capital of 3000 million Libyan Dinars, owns 42.28% in Al Masraf.

Banque Exterieure d’Algerie (15.44%)

A state and commercial bank, established in Algeria on October 01, 1967, which is wholly owned by the Algerian government, owns a shareholding of 15.44% in Al Masraf.

Mr. Mohamed Mohd Ben Yousef
Chairman

Mr. Mohamed Saif Al Suwaidi
Deputy Chairman

Mr. Ahmed Saeed Bin Braik
Director

Mr. Amr Yaklaf Amr Al Hgag
Director

Mr. Mustapha Makhlouf
Director

Mr. Yaqoob Yousuf Hassan Janahi
Director

Mr. Zine-Eddin Bouzit
Director

Mr. Bashir Balkasm Matok
Director

The management team at Al Masraf is a group of committed and experienced professionals, who with their rich banking experience in the GCC, lead Al Masraf in the process of developing products and services that enhance the banking experience for our valued customers.

Senior Management

Mr. Faisal H Galadari
Chief Executive Officer

Mr. Hussein Ohida
AGM – Corporate Support Services

Mr. Abdelrazzak Trabelsi
AGM – BPR & Quality

Mr. Vikesh Mirani
Chief Financial Officer

Mr. Ahmed Alrefaei
Chief Operating Officer

Mr. Charles Doghlass
Chief Business Officer

Mr. Zahid Rashid
Chief Risk Officer

Mr. Talal Al Mazrooei
Head - Consumer Banking & Wealth Management

Ms. Suaad Al Shimmari
Head – Human Resources

Mr. Mohammed Ashour
Head - Audit

Mr. Ajay Sehgal
Head - Treasury & Investment

Mr. Ali Musmar
Chief Credit Officer

Head of Departments

Mr. Adel Al Bagh, Head – Business Development (HNI)
Mr. Amgad Ali, Head – Institutional Liabilities Unit, Corporate Banking
Mr. Fuad Al Hadi, Head – Islamic Banking (Acting)
Mr. Harsha Renuka Arukgoda, Head – Trade Finance
Mr. Ramesh Varma, Head – Information Technology
Mr. Razi Heyasat, Head – Legal Department and Board Secretary
Mr. Rehmat Ullah, Head – Consumer Products
Mr. Yousif Adel Abdulla Kruse, Head – Small & Medium Enterprises (UAE)

Branch Managers

Ms. Mariam Al Hosani, Area Manager – Abu Dhabi & Al Ain Region (Acting)
Mr. Nasser Al Zaabi, Branch Manager – Abu Dhabi Al Souk
Mr. Hussain Al Marzuqi, Branch Manager – Al Ain
Mr. Mohamad Ahli, Branch Manager – Dubai Deira
Mr. Majid Khoory, Area Manager – Dubai & N. E. Region (Acting)
Mrs. Fatima Al Muaini, Branch Manager – Sharjah
Mr. Ahmed Al Ali – Branch Manager – Jumeirah
Mr. Mohamed AlBeshr, Branch Manager (Acting), Abu Dhabi Main

Al Masraf wins Award for the Widest Implementation of Happiness Meter Across Emirates

Arab Bank for Investment and Foreign Trade “Al Masraf” won the award. “The Widest Implementation of Happiness Meter across Emirates” in recognition of its efforts to de-light its customers. HH Sheikh Mansour bin Mohammed bin Rashid Al Maktoum, Chairman of Dubai International Marine Sports Club, handed over the award to Mr. Adel Al Bagh, Head […]

“Almasraf” CEO honored as “Best CEO Emiritization Award 2016”

In recognition of his continuous commitment to the policy of Emiritization, Faisal Galadari, Chief Executive Officer of the Arab Bank for Investment and Foreign Trade “Almasraf", was honored with the award for the best chief executive in the field of Emiritization for 2016 organized by Human Resources committee at Emirates Institute for Banking and Financial [...]

Al Masraf wins Sheikh Khalifa Excellence Award for continuous improvement

Arab Bank for Investment and Foreign Trade (Al Masraf), one of the UAE’s premier banking institutions, has been bestowed with the prestigious Sheikh Khalifa Excellence Award – 2016 (SKEA) for demonstrating continuous improvement over its past performance. The recognition is an outcome of a strategy implemented by the bank three years ago to achieve maximum […]

Al Masraf Bank wins prestigious ‘STP Excellence Award’ from Commerzbank AG for second time in a row

Recognition reflects bank’s commitment to comply with highest international standards in managing financial transactions electronically UAE, August 20, 2016 - The Arab Bank for Investment and Foreign Trade (Al Masraf) Al Masraf Bank, one of the UAE’s premier banking institutions, has been conferred the ‘Straight Through Processing (STP) Excellence Award’ by Commerzbank AG for the [...]

Al Masraf Bank wins prestigious ‘Straight Through Processing” STP Excellence Award’

Leading UAE bank recognized for outstanding customer service and its achievement of 99.4 per cent payment rate Al Masraf Bank, one of the UAE's premier banking institutions, has been named as the winner of this year's Straight Through Processing (STP) Excellence. The award reflects the Bank's consistently high SWIFT standards, which facilitate automated processing throughout [...]

Security Notice

  1. Please do not share your user ID and Passwords with anybody. Keep it totally Confidential
  2. Please Keep your Passwords Complex and change them regularly
  3. Please do not share your Debit/ATM card or Credit card password with anybody. Keep it totally Confidential
  4. Never respond to any Email or SMS asking for your User ID, Passwords, Credit / ATM Card information or any other information. If you receive any, report to us
  5. For using Al Masraf Online Banking, Ensure you type www.almasraf.ae and avoid following any links received via e-mail, SMS, etc.
  6. Ensure your personal, identification and contact details are up to date in our bank records
  7. Ensure to log off immediately once you have finished using your online banking.

Security Tips for use of Online Banking

إشعار امني

  1. يرجى عدم مشاركة معرف المستخدم وكلمات المرور مع أي شخص. ابقها سرية تماماً
  2. يرجى أن تختار كلمات مرور معقدة مع الحرص على تغييرها بانتظام
  3. يرجى عدم مشاركة كلمة المرور لبطاقة الايداع / بطاقة الصراف الآلي أو بطاقة الائتمان الخاصة بك مع أي شخص. ابقها سرية تماماً
  4. لا ترد أبدا على أي رسالة بريد إلكتروني أو رسالة قصيرة تطلب منك الإفصاح عن هوية المستخدم الخاص بك أو كلمات المرور أو معلومات بطاقة الائتمان/الصراف الآلي أو أي معلومات أخرى. إذا تلقيت أي من الرسائل المشار إليها أعلاه، يرجى منك أن تبلغنا بذلك
  5. لاستخدام خدمات " المصرف " عبر الإنترنت، تأكد www.almasraf.ae و تجنب اتباع أي روابط ترِدُك عبر البريد الإلكتروني أو الرسائل القصيرة أو غيرها
  6. تأكد من أن معلوماتك الشخصية والتعريفية وتفاصيل الاتصال بك المصرح بها في سجلاتنا المصرفية محدثة
  7. تأكد من تسجيل خروجك فورا بعد الانتهاء من استخدام الخدمات المصرفية عبر الإنترنت.

نصائح أمنية لاستخدام الخدمات المصرفية عبر الإنترنت

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